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Error al ejecutar DJUCED

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Gepost op 05/24/19 aan 13:07:59
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Spain
Hola, tengo un problema al intentar ejecutra el programa djuced. Al intentra ejecutralo el programa crashea justo al intentar entrar. H e probado a desinstalarlo e instalarlo otra vez, he borrado los archivos, he instalado versiones antiguas pero sigue teniendo el mismo problema siempre. Si alguien ha tenido este error o sabe como solucionarlo ¡, lo agradecería. Un saludo

User Experience Team


833 Berichten
Gepost op 05/24/19 aan 14:31:19
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Canada
  • DJControl Inpulse 300
  • P32 DJ
  • DJControl Jogvision
  • DJConsole RMX2
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
Hello,


Please precise if

1) the djuced software you run is DJuced 4.0.6, which can be downloaded here
https://www.djuced.com/downloaddjuced/
If you use an older version, please install Djuced 4.0.6.

2) when djuced has crashed, did you get an bug report and did you post it

3) ou should complete your profile in "My Space"> "My Profile" https://www.herculesdjmixroom.com/en-us/account/informations/
  - In "Hercules equipment in use", please check your Dj controller name in the list,
  - In "Software in use", check your DJ software, Djuced,
  - In "Describe your equipment": write your 
  • computer brand and model,
  • Operating system (for example Windows 10 64-bit 1809)
  • CPU,
  • quantity of RAM,
  • type of USB on the computer (USB 2, USB 3.0, USB 3.1)
  • version of Windows or macOS (in detail, for example Windows 7 64-bit Service pack 1)
  • version of DJConsole Series driver package installed on the computer
  • version of Djuced, as 4.0.6
If you do not understand that if a software crashes on your computer, the technical specifications of your computer is necessary, then you should call Hercules technical support on phone, in https://support.hercules.com/es/contact-es/, phone number: 914142406.