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not detecting controller dj4set hercules

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yes hi , i seem to have a problem, i installed my  dj4set hercules mixer , updated the firm drivers from the website, and installed virtualdj as the software. now, everything works as in keyboard + mouse, i can hear the sound being mixed with the control of the mouse but the actually dj4set hercules mixer is not working with they controls, maybe i missed a setting?

https://imgur.com/a/6dgqktx

https://imgur.com/3plxqxa

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Hi Scewter,

1) Please make sure DJ-4Set is set on MIDI channel 1-2.
Call DJ-4Set control panel, and in Advanced tab check MIDI channel for controls is set on 1-2.

In Windows, I suggest you set the Audio mode on ASIO instead of WDM, VirtualDJ audio is better in ASIO than in WDM (but it is not the issue you have met).

2) Run VirtualDJ > Settings >
a) In the Audio panel, select "Hercules DJ 4Set ASIO" as audio device (instead of Hercules DJ 4Set WASAPI)

and if you use the microphone, set is as microphone instead of line input.

b) In the Controller section, make sure DJ-4Set is activated.