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djcontrol jogvision with vdj 8 heaphones not working

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hi all

i have dj control jogvision controller with a vdj 8 license and all of a sudden the headphones have stopped working i have the same settings as before , is there anything i can do ???

any help please is greatful

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Hello djalliemcg33,

If you could providing more details on your audio settings, your version of VirtualDJ 8 and your computer, my answer would be mor specific.

If your computer operates in Windows environment, if you use last release of VirtualDJ 8 Pro (8.2 built 3870), have you the following audio settings, in VirtualDJ 8 > Settings > Audio?
Output:  Speaker + Headphone
Card:      DJControl Jogvision
Outputs: master = DJControl Jogvision ASIO (ASIO) Outputs 1 & 2 / headphones: DJControlJ Jogvision Outputs 3 & 4

Please make sure you do not use the setting called "External Mixer".