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Problema jog wheel

DJ Alby Alias Al3y


10 Messages
Posted on 07/16/22 at 23:08:17
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Italy
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Djuced
  • VirtualDJ
Quando cerco di portare indietro una traccia tramite la jog wheel capita che la canzone si blocchi quindi devo mollare la jog wheel stessa per poi toccarla nuovamente per cercare di sbloccare la canzone. Soprattutto questo capita se tengo la jog wheel sul lato più esterno della jog wheel stessa. Grazie per l’aiuto

User Experience Team


2066 Messages
Posted on 07/17/22 at 16:11:35
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Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Alby,

Please precise some info on your technical configuration in your profile, in https://www.herculesdjmixroom.com/it/account/informations/
in DESCRIVI LE TUE PERIFERICHE
- DJ software, with its version (version number, for example Virtual DJ Pro V8.5 b7031)
- operating system, with its version (as Windows 10 64-bit Version 21H2 Build 19044.1586)
- Hercules DJ drivers version (as 2022.HDJS.1)

and, on this specific issue, please precise
- if the software is VirtualDJ, if its CPU meter is red as the moment of the issue
- if the audio mode of the 4-Mx is ASIO or WASAPI/WDM at the moment of the issue
- if you hear an audio glitch or audio stop at the moment of this issue
- if the scratch/vinyl mode is On or Off
- if it occurs on both decks or only on 1 deck, and then precise which deck. 

DJ Alby Alias Al3y


10 Messages
Posted on 07/22/22 at 17:59:01
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Italy
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Djuced
  • VirtualDJ
I have a Hercules Inpulse 500 Gold Edition. Software is Djuced 5.3.4 on Mac Air. When I start a song if I try to bring it back with the jog wheel the song stops or makes weird things like moving slowly so I have to pause the song move the jog wheel and play the song back. The vinyl mode is on and it occurs on both decks.
 

User Experience Team


2066 Messages
Posted on 07/25/22 at 11:37:37
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0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Alby,

For your jog wheel issue, please go in Djuced > Settings > Deck and let me know your jog wheel settings.


On my side, I set
- Jog pitch bend sensitivity on 8%
- Scratch sensitivity on 50% 

PS: To avoid getting answers on DJ Console 4-Mx, please update your profile in https://www.herculesdjmixroom.com/it/account/informations/&nbs p;
in checking DJCONTROL INPULSE 500 as "PERIFERICHE HERCULES UTILIZZATE". 

DJ Alby Alias Al3y


10 Messages
Posted on 07/25/22 at 17:35:06
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0
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Italy
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Djuced
  • VirtualDJ

I usually keep 20% the jog pitch bend sensitivity and 35% the scratch sensityvity. I use this set up on my Hercules Inpulse 500 and it works but on the gold edition that I have it doesn’t. I tried you set up on the jog wheels but it doesn’t work.

Here's a video that I made where you can see the issue: https://youtube.com/shorts/lwtvDh8a9TM?feature=share


User Experience Team


2066 Messages
Posted on 07/25/22 at 22:06:47
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0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Alby,


Please confirm if you get the same behaviour

1) in Serato Lite or Pro,

2) whether the MacBook Air power supply is connected or not connected?
 

DJ Alby Alias Al3y


10 Messages
Posted on 07/25/22 at 22:44:10
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QUOTE
Italy
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Djuced
  • VirtualDJ
1) Yes, same behaviour

2) I tried to plug in the Mac and it seems to be working fine.

Do I have to plug it in everytime or there’s a solution? 

User Experience Team


2066 Messages
Posted on 07/26/22 at 18:08:44
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QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Serato
  • Djuced
  • VirtualDJ
  • Traktor
Hello Alby,

The jog wheels top surface touch detection depends on the DJ controller grounding and as the DJ controller is powered by the computer USB port, it uses the computer ground and a small laptop as the MacBook Air has obviously a light ground when not connected to the power adapter, which reduces its grounding efficiency.

The 2 most efficient ways to get a proper ground are:
- either to connect the Macbook Air power
- or to connect a USB hub which its own power adapter between the DJ controller and the computer.

Another way which is not 100% efficient but is often efficient is to connect to the master output speakers powered by a wall power outlet (if the speakers power is well grounded, it provides enough grounding for jog wheels' touch detection).

DJ Alby Alias Al3y


10 Messages
Posted on 07/26/22 at 21:44:14
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0
QUOTE
Italy
  • DJControl Inpulse 500
  • DJ Console 4-Mx
  • Djuced
  • VirtualDJ
I guess I’ll just use the DJ controller with the computer plugged into an outlet. Not too bad! Thanks for your suggestions..