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Problema audio a scatti

soul_music


13 Messages
Posted on 04/21/17 at 02:08:01
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Italy
  • DJControl Instinct
  • Djuced®
Salve, sono in possesso di una dj Control air + e, a volte, la musica va a scatti come se si volesse interrompere. Da cosa potrebbe dipendete?

Grazie, Francesco 

User Experience Team


302 Messages
Posted on 04/24/17 at 10:51:57
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Canada
  • P32 DJ
  • DJControl Jogvision
  • DJConsole RMX2
  • DJControl Air+
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
Hello,

If you are in Windows, I suggest you follow these guidelines:
https://support.hercules.com/en/kb/1001-en/

daniel6526


1 Messages
Posted on 05/22/17 at 18:13:55
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Italy
ciao io ho una consolle dj control air+ ho fatto l'aggiornamento qualche giorno fa ma da allora mi saltano le traccie rendendo impossibile il mixaggio. da cosa dipende? grazie

User Experience Team


302 Messages
Posted on 05/23/17 at 09:23:31
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Canada
  • P32 DJ
  • DJControl Jogvision
  • DJConsole RMX2
  • DJControl Air+
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
Hello,

As you meet a technical problem, please fill your profile in clicking on "My Space"> "My Profile"
https://www.herculesdjmixroom.com/en-us/account/informations/
You have 3 fields to list your equipment:
- In "Hercules equipment in use", please check your Dj controller, DJControl Air+,
- In "Software in use", check your DJ software, Djuced,
- In "Describe your equipment": describe your computer brand and model, CPU, quantity of RAM, version of Windows (for example Windows 10 version 1607 64-bit), version of DJConsole Series driver package (for example 2016_HDJS_3), version of DJ software (for example Djuced 40 3.5.0).