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[CLOSED] Hercules DJ Console RMX Firmware Issue

Maxdjack


2307 Messages
Posted on 02/16/16 at 10:17:49
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Canada
  • DJControl Inpulse 200
  • DJControl Inpulse 300
  • DJControl Jogvision
  • DJConsole RMX2
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
  • DJay Pro®
  • MixVibes Cross®
Hello Napstah,

1) If you meet any technical problem, please fill your profile in clicking on "MY SPACE"> "MY PROFILE": you have 3 fields to list your equipment:
- In "HERCULES EQUIPMENT IN USE", please check DJ Console Rmx,
- In "SOFTWARE IN USE", check your DJ software,
- In "HERCULES EQUIPMENT IN USE": describe your computer brand and model, CPU, quantity of RAM, version of Mac OS (which 10.11: 10.11.1, 10.11.2, 10.11.3?), version of DJConsole Series driver package (for example package 5.69), version of DJ software.

2) What is your version of Macbook Pro?
To know it, click on Apple > About this Mac, it gives you the MacBook version, screen size and year.

3) If I understand you well, you have connected your Rmx on a MacBook Air with 10.11, the MacBook Air has proposed a firmware update process for the Rmx, this firmware update process has failed, and now your DJ Console Rmx is no longer detected not only on the MacBook Air but also on your MacBook Pro. Please confirm it your situation.

Have you a USB 2.0 hub which comes with a power adapter?
If yes, I suggest you call first Hercules technical support at the phone number here (+1 866 889 5036) from 9 AM to 7 PM  Eastern Standard Time (GMT -5) so that the technical support can check with you if it is still possible to flash the firmware via the USB bus or if you need an eeprom burner.



More on Hercules DJ Mix Room:
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pauloenes


1 Messages
Posted on 08/26/17 at 05:15:12
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Brazil
  • DJ Console Rmx
  • VirtualDJ®
Hello Chatzip,

I have sent you an invitation here, please accept it so that I can send you a mail


Hi! 
My name is Paulo. I Have a Hercules RMX with similar problem comented by you. 
Do you have the firmware yet? I would be very grateful to send me the firmware. Thank you.

User Experience Team


1035 Messages
Posted on 08/29/17 at 11:28:44
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0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Jogvision
  • DJConsole RMX2
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
  • MixVibes Cross®
Hello Paulo,

I have sent you a message on the private discussion area here.
  • If you feel comfortable with flashing the eeprom by yourself, please use the file I have sent you.
  • If you find it complicated to flash the eeprom, you can contact an electronic repair store, and you provide them with the file I have sent you so that they burn the eeprom.

agaguk8


5 Messages
Posted on 01/05/18 at 06:03:42
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Canada
Hi I have the same issue,

Can you give me the firmeware file plz ?

I'll try to reprogramming the eprom.

thx a lot.

Math

User Experience Team


1035 Messages
Posted on 01/05/18 at 09:34:19
0
0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Jogvision
  • DJConsole RMX2
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
  • MixVibes Cross®
Hello Agaguk8,

Please confirm your DJ controller is DJ Console Rmx 1.

agaguk8


5 Messages
Posted on 01/06/18 at 02:17:54
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0
QUOTE
Canada
thanks for the answers :D
Yes My console is an hercule DJ Console rmx 1

like this one on the picture !
http://www.hercules.com/fr/legacy/bdd/p/62/dj-console-rmx/

agaguk8


5 Messages
Posted on 01/09/18 at 05:37:08
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Canada
Hello Agaguk8,

Please confirm your DJ controller is DJ Console Rmx 1.

Hi everyone,

Somebody has the Firmware for this console hercule DJ Console rmx 1 please ?

Thanks a lot !

Agaguk8


User Experience Team


1035 Messages
Posted on 01/09/18 at 14:34:16
0
0
QUOTE
Canada
  • DJControl Inpulse 300
  • DJControl Jogvision
  • DJConsole RMX2
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
  • MixVibes Cross®
Hello,

I have posted the firmware file on Wetransfer to your attention.
Please check on https://www.herculesdjmixroom.com/en-us/account/messages/ and download the firmware file within 1 week.

agaguk8


5 Messages
Posted on 01/10/18 at 22:57:18
0
0
QUOTE
Canada
Hello,

I have posted the firmware file on Wetransfer to your attention.
Please check on https://www.herculesdjmixroom.com/en-us/account/messages/ and download the firmware file within 1 week.
Thanks a lot
Really appreciate :D 

Have a great day !!!

Mathieu

agaguk8


5 Messages
Posted on 01/18/18 at 22:39:51
0
0
QUOTE
Canada
Hello,

I have posted the firmware file on Wetransfer to your attention.
Please check on https://www.herculesdjmixroom.com/en-us/account/messages/ and download the firmware file within 1 week.
Hi User Experience Team,
I want Just let you know, I did it and everythings work perfecly !!!
Thanks again for your help !
Mathieu