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[SOLVED] DJ Control MP3 e2 incompatible with USB 3.0? Please help!!

markymark1961


21 Messages
Posted on 09/21/12 at 05:37:30
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UK
  • DJ Console 4-Mx
  • DJ Control Mp3 e2
  • Deejay Trim 4&6
  • VirtualDJ®
by uninstalling the usb3 drivers windows thinks they are usb2, i had to do that on my new laptop to get my mp3 e2 working the mp3 e2 obviously isnt compatable with usb3 also found that my new 4-mx wont work on usb3 either

triswarwick


5 Messages
Posted on 09/27/12 at 20:38:03
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UK
yeah I tried installing the latest drivers and it still isn't working...same goes when using a powered usb 2.0 hub :/

how long is the fix likely to take? i don't really fancy uninstalling the usb 3.0 drivers as i need the quick transfer speeds when using my external hdd.. 

triswarwick


5 Messages
Posted on 11/03/12 at 18:47:16
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UK
any updates? :/

DJ Phatso


4095 Messages
Posted on 11/05/12 at 13:06:49
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Canada
  • DJControl Inpulse 200
  • DJControl Inpulse 300
  • DJControl Starlight
  • DJControl Instinct P8
  • P32 DJ
  • DJControl Jogvision
  • Universal DJ
  • DJConsole RMX2
  • DJControl Compact
  • DJControl Air+
  • DJControl Instinct
  • DJ Console 4-Mx
  • DJ 4Set
  • DJ Console Rmx
  • DJ Control AIR
  • DJControl Glow
  • Deejay Trim 4&6
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
  • Ableton Live®
The new driver have been available since last week:

http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid= 61&pid=241&cid=1


The Phat one!

Hercules DJ Forum Team

fadeee


2 Messages
Posted on 11/11/17 at 23:08:26
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Germany
This thread was active some while ago. Anyway I hope it will get rediscovered when I post here.

I have the same problem. I bought a new laptop (Hp Envy 13-ab004ng) with USB 3.0 only. My mp3 e2 comtroller gets detected by traktor but no signal is coming through. I'm using Windows 10. Using an (unpowered) USB hub didn't help. I installed the newest driver from the Hercules website. BIOS is updated aswell.

I wanted to follow trigg3r's workaround and tried to uninstall the USB drivers but it either does not uninstall them or it re-installs them instantly.

I really hope someone can help me with this issue. Is anyone else having the same problem??

Thanks in advance!

User Experience Team


1170 Messages
Posted on 11/13/17 at 15:41:31
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Canada
  • DJControl Inpulse 300
  • DJControl Jogvision
  • DJConsole RMX2
  • DJ Console 4-Mx
  • Djuced®
  • VirtualDJ®
  • Serato®
  • Traktor®
  • MixVibes Cross®
Hello Fadee,

1) Please open your DJControl MP3 e2 control panel and make sure the MIDI channel is 1.


2) It would help if you could give more information as:
- which version of Traktor Pro 2 you use,
- if you use the Traktor TSI file DJ_e2_TP2_v268(PC).tsi or another one,
- what makes you say no signal is coming,
- if you have tested the MIDI commands sent by your DJ controller with an app as MIDI Monitor.

3) Please fill your profile in clicking on "My Space"> "My Profile"
https://www.herculesdjmixroom.com/en-us/account/informations/
You have 3 fields to list your equipment:
- In "Hercules equipment in use", please check your Dj controller, DJControl MP3 e2
- In "Software in use", check your DJ software, Traktor,
- In "Describe your equipment": describe your computer brand and model, CPU, quantity of RAM, version of Windows or Mac OS, version of DJConsole Series driver package, version of DJ software.


fadeee


2 Messages
Posted on 11/25/17 at 20:52:10
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Germany
Hi,
thanks for your reply! I didn't notice it earlier.

I tried it again today and somehow it works just fine now. I didn't change anything so I have no idea what the issue was the last time. I hope it will safely work in the future, otherwise I might come back to you.

Thanks again!