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hercules dj controller air not connect

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Topic starter

hi zusammen,
habe einen hercules dj controller air. den habe ich mir vor ca 3 jahren zugelegt, hatte diesen controller einige zeit nicht in benutzung.
jetzt wollte ich ihn mal wieder benutzen. aber er wird nicht vom pc erkannt.
der controller leuchtet nicht einmal wenn ich ihn in die usb buchse stecke.
treibe ist neu installiert worden.
ich habe den controller auch an einem anderen pc angeschlossen, um ein defect meines usb ports auszuschließen.

fehlercode 43 erscheint wenn ich dieses gerät anschließe.

danke schon mal für eure hilfe

hi everyone,
have a hercules dj controller air. that i have me about 3 years ago, had this controller for some time not in use.
now i wanted to use him again. but it is not recognized by the pc.
the controller does not even light when i plug it into the usb socket.
the driver has been re-installed.
i have also connected the controller to a different pc to exclude a defect of my usb port.

error code 43 appears when i connect this device.

thanks in advance for your help
0

Hello Monorock,

1) As you meet a technical problem, please fill your profile in clicking on "My Space"> "My Profile"
https://www.herculesdjmixroom.com/en-us/account/informations/
You have 3 fields to list your equipment:
- In "Hercules equipment in use", please check your Dj controller, DJ Control Air
- In "Describe your equipment": describe your computer brand and model, CPU, quantity of RAM, version of Windows, version of DJConsole Series driver package.

2) As you have tested on 2 PCs, please detail for each computer:
- computer brand and mode, USB speed (USB 2 or USB 3), operating system (which version of Windows).

3) Please check if the USB connector on DJControl Air is not damaged.

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