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hercules 4-mx

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hi my name is dj la wolf i just bought a hercules 4 mk and i need help from

simba254 and user experience team the controller has the same problems but when u plug in windows reconized the controller
and run virtual dj noting works the controller buttons dont do any thing and yes it is do to the chip but cant access or download the https://shiftgraphix.co.ke/wp-content/uploads/2021/07/4mx_tusb_v16.zi p">dj console 4-mx bin file (zip) or the https://shiftgraphix.co.ke/wp-content/uploads/2021/07/ch341a-files-and-drivers.zi p">download ch341 driver & programmer (zip) but i use a website to download the ch341

form  http://www.wch-ic.com/downloads/ch341ser_zip.html but i dont know if that is right but cant get 

https://shiftgraphix.co.ke/wp-content/uploads/2021/07/4mx_tusb_v16.zi p">dj console 4-mx bin file (zip) but if u guys can help me contact me.
discord my user name is 
djlawolf#4238 please help me

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